Frequently Asked QuestionsBiopunk Peptides — Research Use OnlyOrdering & AccountDo I need an account to place an order?How do I create an account?I forgot my password.I didn't receive my order confirmation.Can I change or cancel my order?Can I have multiple accounts?PaymentWhat payment methods do you accept?Is there a discount for paying in crypto?My payment didn't go through — what should I do?My order says unpaid but I already paid.ShippingHow does shipping work?Do you ship internationally?Which states do you ship to?Do you offer expedited shipping?When will I get a tracking number?My tracking hasn't updated in a few days.My package says delivered but I didn't receive it.My package arrived damaged.Can I ship to a PO box?Product Quality & SourcingWhere do your peptides come from?Do you test your products?What's a Certificate of Analysis (COA)?Do you sell bacteriostatic water?What size and concentration are your vials?StorageHow should I store my peptide when it arrives?Do your products have batch numbers and expiration dates?Returns & RefundsWhat is your return policy?How long do refunds take?Referral / Partner ProgramDo you have a referral program?WholesaleDo you take wholesale inquiries?SupportHow do I contact you?Do you have a chat option?Legal & ComplianceAre your products legal to purchase?Do you share my information?What questions won't you answer?